Decay Audio Tools

Privacy Policy

Last updated: 05/05/2026

1. Who we are

This website is operated by Decay Studios (Decay Audio Tools).

Website: https://www.decaystudios.com
Contact: contact@decaystudios.com

Decay Studios
Else Alfelts Vej 97, 3tv
2300 Copenhagen S
Denmark

We take the protection of your personal data seriously and process your data in accordance with applicable data protection laws, including the GDPR.

2. What Data We Collect

2.1 Personal Data (Provided by You)
When you interact with the site, we may collect:
Name
Email address
Billing details (if making a purchase)
Account information (if you create an account)
Any information you provide via contact forms or support

2.2 Purchase & Transaction Data
When you purchase products (e.g. plugins):
Order details
Transaction ID
Billing information
Download/access information
Payments are processed via third-party providers (see Section 5).

2.3 Usage Data
We may collect data about how you use the website, such as:
Pages visited
Time spent on pages
Interactions with products
This data helps improve performance and user experience.

2.4 Server Log Data
Our hosting provider automatically collects:
IP address
Browser type/version
Access time
Referrer URL
This is used for security, diagnostics, and system stability.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract (Art. 6(1)(b) GDPR)
    To process orders, deliver products, and provide support
  • Legitimate Interest (Art. 6(1)(f) GDPR)
    To operate, secure, and improve the website
  • Consent (Art. 6(1)(a) GDPR)
    For optional services such as analytics or marketing (where applicable)

You may withdraw consent at any time.

4. Purpose of Data Processing

We use your data to:

Prevent fraud and ensure security

Process and deliver digital products

Provide customer support

Manage user accounts

Improve website functionality and performance

5. Third-Party Services

We rely on trusted third-party providers to operate our business.

5.1 Payment Providers

Payments are processed securely via third-party payment providers.
These providers receive necessary payment and billing data to complete transactions.

We do not store full payment card details.

5.2 Hosting

Our website is hosted by a third-party provider (e.g. DreamHost), which processes data such as server logs.

5.3 Analytics (if used)

We may use analytics tools (e.g. Google Analytics) to understand website usage.
These tools may process IP address and usage data in a pseudonymized form.

5.4 Embedded Content

Pages may include embedded content (e.g. videos).
These external services may collect data as if you visited their site directly.

5.5 International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied in accordance with GDPR.

6. Cookies

We use cookies to ensure proper functionality and improve user experience.

Cookies may include:

  • Essential cookies (site operation, login, checkout)
  • Analytics cookies (if enabled)

Where required, we request your consent before using non-essential cookies.

You can control or disable cookies via your browser settings.

7. Data Retention

We retain data only as long as necessary:

Server logs: retained for security monitoring (short-term)

Order data: retained for legal/accounting purposes (typically up to 5–10 years)

Account data: until account deletion

Usage data: limited retention or anonymized

8. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Request data portability
  • Object to processing based on legitimate interests

To exercise your rights, contact: contact@decaystudios.com

9. Data Sharing

We do not sell your personal data.

We only share data with:

Authorities if legally required

Service providers necessary to operate the business (e.g. payments, hosting)

10. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Changes to This Policy

We may update this policy as needed to reflect changes in services, legal requirements, or tools used.
Updates will be published on this page.

12. Contact

For any privacy-related questions or requests:

Email: contact@decaystudios.com
Website: https://www.decaystudios.com